ORDERING ONLINE

Ordering online is a breeze! Here, we answer your top questions about shopping in this site.

Do order at least 3 days in advance. We recommend 2 weeks notice for customised items - this is only a guide and will be subject to available slots.

That is correct. We are closed every Monday. However, do not hesitate to check with us and we will advise on the feasibility. Please email us.

We absorb 7% GST on all the products listed on this site.

No, the prices do not include delivery fees. Our delivery fee starts from $14.90 per location. For Pick Up and Delivery FAQs, click here.

Our online store accepts credit and debit card payments via PayPal. In-store payment options include cash, credit cards, AMEX, NETS and Grabpay.

All payment must be made online upon CHECKOUT via our website.

Simple! See something you like on this site? A few clicks are all it takes!

Step 1: Click ADD TO CART
Step 2: Proceed to CHECKOUT
Step 3: SIGN UP for an account
Step 4: Choose pick up or delivery DATE & TIME SLOT
Step 5: Fill BILLING and/or SHIPPING details
Step 6: Proceed to PAYMENT
Step 7: YOU ARE DONE! Look out for an email shortly with a confirmation of your order.

Sometimes these auto-generated emails end up in the junk mail folder. Please check that folder for the confirmation email.
The order confirmation is sent by hello @ allthingsdelicious.sg and the subject line mentions "Order #WSxxxx confirmed", where xxxxxis your actual order number.

If you did not see the confirmation email at all, please email us and mention your order number, or the order date and email address you used.

We've included a convenient date and time picker on the Cart Page, so you can tell us when to deliver or pick up your order.

Available dates and times on the Cart Page can change throughout the day, often based on actual order volumes and the capacity of our kitchens and delivery service.

If you choose your preferred date and time slot, but delay your actual check out and payment, your preferred date and time may no longer be available when you complete this payment.

When that happens, our system will automatically pick the first free date + time slot for you and will update the order status page right after the order has been placed.

Be sure to check the confirmed status of your order, and feel free to ask us if you have any questions.

You can’t. We are a small company and do not offer such real time tracking of our couriers.
However, a quick email or call to 6291 4252 with your order number WS-XXXX and we can check for you and let you know.

We do not recommend ordering over the phone.

Please drop us an email. Alternatively, you may call us at 6291 4252 and please quote your order number WS-XXXX.

No cancellations are allowed if we are notified less than three days from pick up/delivery date. All other cancellations will be considered case-by-case. Any refunds can only be credited into your Delicious Dollars account, for use within 3 months.

No postponements are allowed if we are notified less than three days from pick up/delivery date. If you have yet to decide on the postponed date, the amount will be credited back to your Delicious Dollars account, for use within 6 months.

Certainly! Please check out our same-day pick up and delivery site ATDToGo.sg for what is available TODAY.

See our Location here.

Can't find the answer your are looking for?
Check out these other FAQ pages:

About Us
Pick Up & Delivery
Cakes & Special Requests
Product Handling & Storage
Bulk & Corporate Enquiries
Delicious Dollars

Or contact us here.